Lake and Sumter Style Magazine
11:29 am EDT
Wednesday, October 27, 2021

Choosing Worry-Free Health Care… Just Got Easier

You have an important choice to make when it comes to Medicare enrollment during Annual Enrollment Period.


Current Medicare recipients should know that every October they have the option of enrolling for the first time or changing their current coverage during Annual Enrollment Period (AEP). This provides them with an opportunity to review their current benefits and assess how their health care needs may change in the coming year. This special period only comes once per year October 15 through December 7.

When it’s time to choose a health insurance plan for the following year, it is important to find a plan that meets your specific needs. Sadly, with so many numbers and coverage details to remember, health care plans leave many Americans feeling overwhelmed, leading to bad decisions and less-than-desired coverage. Thankfully, The Villages Health has some tools to lessen the hassle of these important decisions.

This Annual Enrollment Period, as in past years, The Villages Health welcomes the opportunity to help patients simplify their options by providing the clinicians and resources they may need to stay healthy and live the active lifestyles they deserve.

“Medicare Advantage has been more helpful for us because of the prescriptions and the specialists and the overall easy way everything can be taken care of.” —Terry Rudrum, a patient of The Villages Health

Adjacent to each of its six primary care centers (and one slated to open mid-October) is Health Insurance Resource Centers (HIRCs) where friendly, knowledgeable licensed insurance agents are on-hand to guide you every step of the way. Patients are encouraged to meet face-to-face with these agents who can answer questions about the Medicare Advantage options accepted by The Villages Health, assess their individual health care needs, and review various plan options and benefits. The Villages Health accepts several Medicare Advantage plans for primary care services as well as additional plans for specialty care services. These agents go above and beyond to find the right plan with the right coverage at just the right time.

Why is this important? The right plan not only covers a patient’s medical needs but also helps them avoid large medical bills that can cause financial hardship. Moreover, choosing a plan with the assistance of knowledgeable insurance agents saves patients the trouble of navigating the often challenging world of health insurance and helps alleviate the stresses many face when they turn the age of 65.

The Villages Health accepts United Healthcare Medicare Advantage and Florida Blue Medicare Advantage. Effective in 2022, the medical group will accept a specific Humana Medicare Advantage plan for residents living in select zip codes in Sumter, Lake, and Marion counties. Patients may sign up for this new Sumter County only plan during AEP.  When patients choose a plan that is part of The Villages Health’s network, they’ll receive continued access to the organization’s doctors, medical technology, and compassionate care that so many already know and trust.

Moreover, they instantly have a wealth of health care services at their fingertips provided by an organization that prides itself on building better relationships with patients, improving their overall experience, and addressing all their health care needs. The Villages Health is an innovative health care system offering everything from primary care physicians and specialists to educational classes, same-day appointments, a Saturday EZ-Care clinic, telehealth appointments, and much more.

Patients experience the difference the first time they walk through the door. A warm, inviting ambiance awaits in the living room—it’s not called a waiting room at The Villages Health—where hanging chandeliers, television sets, and cozy couches set the scene for a warm, homey atmosphere.

Don’t get too comfortable, though. Your wait time will likely be shorter than you are used to… they pride themselves on their doctors arriving on time.

Next comes the real treat because you’re not on the clock and won’t be rushed out the door. Instead, a physician will spend adequate time with you, eager to learn about your medical history and steer you on a path to health and wellness. It’s a mission which shines through in The Villages Health’s motto: Keeping You Healthy and Healing You Quickly.

Throughout your visit, a team of receptionists, nurses, and clinicians will make you feel like your presence is valued and your concerns will be addressed.  

Your subsequent visits will be just as enjoyable. That’s because The Villages Health looks forward to building a lasting, trusting relationship with each patient while combining the best of both worlds—hospitality with great health outcomes.

Primary and specialty care

The Villages Health offers six primary care centers and will soon be opening its seventh location in Lake Deaton. They also have two locations for their specialty care services—both within a short drive from all of their care centers. Each location is staffed by board-certified doctors who have undergone extensive training. A key component of the medical group’s patient-centered model is care coordination, which ensures that primary and specialty care clinicians effectively share information and manage patient referrals to enhance convenience and minimize cost, confusion, and inappropriate care.

Simply put, The Villages Health gives patients the right care, at the right time, and at the right place so they can receive all the benefits of expert care in a seamless manner. Additionally, a patient’s individual health needs and desired health outcomes are the driving force behind all health care decisions.

The Villages Health offers the following specialty care services: Audiology, Behavioral Health, Cardiology, Diabetes Education, Dietetics, Endocrinology, Gastroenterology, Gynecology, Interventional Pain, Neurology, Podiatry, Rheumatology, and Urology. They also have local collaborations in place for Dermatology, Orthopedics, and General Surgery services as well.

Take a tour

Step into one of The Villages Health’s care centers. At first glance, you may wonder whether you’re really in a doctor’s office. Patients who tour one of The Villages Health’s primary care centers are wowed by the aesthetically pleasing design and décor that instantly wins their trust. A homey atmosphere replaces the stuffy, clinical feel of most doctor’s offices. An in-person tour is the ideal way to gain a better understanding of the wealth of amenities and services conveniently offered under one roof, including x-rays, lab work, audiology, a procedure room, and behavioral health. Each primary care center employs a new patient specialist who excitedly shows prospective patients around the facility and answers any questions they may have. First-time visitors are eligible to receive a free welcome gift. 

Each care center also provides a New Patient Specialist who can help you navigate becoming a new patient of The Villages Health. This specialist will provide a free tour and connects you with the licensed insurance agents at the HIRCs.

World-class care right at home

As you can see, The Villages Health has implemented a new vision in the way health care is delivered. All these wonderful services and programs explain why the company’s Net Promoter Score is a near-perfect 94, earning the distinct title of “world-class.” The Net Promoter Score, or NPS, is considered the gold standard in measuring a customer’s overall satisfaction. In addition, The Villages Health has a 98 percent patient satisfaction rating and is in the top one percent of the nation’s health systems.

Consider becoming a patient of The Villages Health, where a patient’s individual needs are met with the highest quality of care and a friendly smile.

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